Lifeline Wireless

Forms of documentation necessary for enrollment: All subscribers will be required to demonstrate eligibility based at least on (1) Household income at or below 135% of Fed Poverty guidelines for a household of that size; OR (2) the household’s participation in a qualifying federal or Tribal program, (a) current or prior year's statement of benefits from a qualifying federal or Tribal program. (b) a notice letter of participation in a qualifying federal or Tribal program. (c) program participation documents (e.g., consumers SNAP card, Medicaid card, or copy thereof). (d) other official document evidencing the consumer's participation in a qualifying federal or Tribal program.

Income eligibility: prior year's state, federal or Tribal tax return, current income statement from an employer or paycheck. Social Security statement of benefits. Veterans Administration statement of benefits. Retirement/pension statement of benefits. Unemployment/Workmen's Comp statement of benefits. Federal or Tribal notice letter of participation in General Assistance. Divorce decree, child support award, or other official document containing income information for at least three (3) months time.

IMPORTANT: Consumers who willfully make a false statement in order to obtain the Lifeline benefit can be punished by fine or imprisonment or can be barred from the program.

For Colorado residents: For unresolved questions or complaints you may contact the External Affairs Section of the Colorado Public Utilities Commission, Consumer Affairs, 1560 Broadway, Suite 250, Denver, CO 80202, Phone 303-894-2070 or 800-456-0858, Fax 303-894-2532 or by email to dora_puc_complaints@state.co.us.

For Georgia residents: Unresolved complaints concerning Lifeline service can be directed to the Georgia Public Service Commission’s Consumer Affairs Unit at 404-656-4501 or 800-282-5813.

For Kansas residents: As a designed telecommunications carrier eligible to receive universal service support, Tempo Telecom is proud to offer the Lifeline in the state of Kansas. We will provide discounts off one service activation and on basic monthly service for residential customers who qualify for income-assisted programs. To determine if you quality for Kansas Lifeline service, customers may call 1-833-998-3676. For unresolved questions or complaints you may contact the Kansas Corporation Commission, Office of Public Affairs and Consumer Protection, at KCC - Consumer Protection, 1500 SW Arrowhead Road, Topeka, KS 66604 or toll-free 1-800-662-0027 or in Topeka 785-271-3140. Hearing or speech impaired TDD Kansas Relay Center 1-800-766-3777.

For Nebraska residents: To apply for Nebraska Lifeline please complete the USAC application and IEH forms found on the USAC Lifeline Program Website (USAC-2018-LL-IEH.pdf) and mail to USAC Lifeline Support Center P.O. Box 7051 London, KY 40742. You must also complete the Citizen Attestation AttestationForm_CR.pdf and mail to NTAP Department P.O. BOX 94927, Lincoln, NE 68509. You must complete and mail all 3 documents to the designated addresses. NTAP can be reached by phone at 1-800-526-0017